From start to finish, I can honestly say that my experience with Kieren Darcy was handled in a totally professional and transparent way. I felt relaxed and under no pressure from the initial consultation and this allowed me time to make my clear and correct decision. His practice at the Clifton Nuffield site, has the latest machinery, which measures and checks every aspect of your Eye and this was very reassuring, as I had a very negative experience with a large multi UK Company a few years ago. On the day of the procedure, all of the staff from Ward nurse to theatre staff made you feel very welcome in a competent way making you relaxed and not having to worry. During the short procedure Kieran explained what is happening (not too much or too little) and this was very reassuring. Post Op experience also good, as I needed a question answered and this came back promptly. Hope this helps if you are thinking of having this procedure.